These Terms of Service (“Terms”) govern your use of the Bitania instant swap service (the “Service”), operated by Bitania Exchange Inc (“Bitania”, “we”, “us”). By requesting a swap, sending a deposit, or using our website or API, you agree to these Terms. If you do not agree, do not use the Service.
Our commitments to you
- No accounts, no KYC. A swap needs nothing but a destination address. We do not ask for your identity and never will as a condition of swapping.
- Non-custodial. We hold your coins only for the moments it takes to complete the swap you asked for. There are no balances to keep with us.
- What you see is what you get. The amount shown before you confirm is the amount we send. We pay the network fee of the payout ourselves.
- No surveillance. We collect the minimum needed to run a swap and keep it only as long as the swap and any support request need it.
1. The Service
Bitania exchanges one cryptocurrency for another. You send a deposit of the coin you chose to the deposit address shown for your swap; once the deposit has the required number of confirmations the other coin is sent to the destination address you gave us. The supported coins, their minimums, maximums and the number of confirmations we wait for are shown on the site before you confirm and can change at any time. The site offers two kinds of swap:
- No AML swap. Bitania is the counterparty, pays out from its own liquidity and accepts any deposit: nothing is held, refused or questioned. The rate you are shown sits 1–3% below the market rate, depending on how high the AML score of the deposit is, with every fee inside it. Every step is confirmed in a PGP-signed letter of guarantee (section 15).
- Split transactions. A No AML swap whose payout Bitania sends as the number of separate transactions you choose (2 to 20), of different sizes, adding up to the quoted amount, to at least two addresses you name (the transactions take them in turns). The same rate, fee and letters of guarantee as a No AML swap; the payout letter lists every transaction. Each part is at least the coin's minimum swap amount; Bitania pays the network fee of every transaction.
- Normal swap. Bitania routes your order to a liquidity partner (an exchange aggregator). The deposit address and the payout come from that partner, your coins never pass through Bitania's wallets, and the rate you are shown sits 1–3% below the market rate with every fee inside it. The partner runs an automated AML check on the deposit; if the score is too high, the swap is paused, the status page says so, and you choose between a No AML swap that Bitania support sets up for you at 2–3% more than the Normal swap and a refund to your refund address. Bitania never freezes funds itself.
2. Eligibility and legal use
You must be at least 18 years old, or the age of majority in your jurisdiction if higher, and have the legal capacity to enter into these Terms. You are responsible for making sure that using the Service is legal where you are. The Service may not be used by anyone located in, ordinarily resident in, or acting on behalf of a person in a country or territory under comprehensive sanctions or embargoes, currently including Cuba, North Korea (DPRK), Syria, and the Crimea, Donetsk and Luhansk regions of Ukraine, or by anyone with whom dealings are prohibited under applicable sanctions laws. You may not use the Service to launder the proceeds of crime, to evade sanctions, or for any other unlawful purpose. We may refuse, cancel or refund a swap that we reasonably believe breaks this section.
3. Quotes, rates and the payment window
Every swap starts with a quote. You choose one of two rate types:
- Floating rate. The amount shown is an estimate that changes every second with the market, which we do not control. Your deposit is converted at the market rate of the moment it reaches the required confirmations (the final rate), so the final amount may be higher or lower than the estimate. This slippage can go in either direction, is not a fee, and is not controlled by Bitania: by creating a floating-rate swap you accept it, and a lower final amount caused by the market moving between the quote and the confirmation is not a ground for a refund or a claim. Any additional deposit sent to the same address while the swap is open is converted the same way.
- Fixed rate. The rate is locked when the swap is created and honoured as long as your deposit arrives within the payment window and matches the quoted amount within the tolerance shown. A deposit outside that tolerance is not executed blindly: we show you a new quote on the swap status page, and you can accept it or ask for a refund.
Each swap has a payment window, shown as a countdown on the status page. A swap that receives no deposit before the window closes expires; nothing was received, so nothing is owed by either side. A deposit that we have seen on the network before the window closes is honoured even if it confirms later. Rates come from public market data and are not investment advice.
4. Fees
Nothing is charged on top of the rate you are shown: on either kind of swap that rate sits 1–3% below the market rate, on a No AML swap depending on the AML score of the deposit, and every fee, ours and a partner's, is inside it. The quoted amount is the amount paid out. We pay the on-chain network fee of the payout. When a deposit is refunded, you get back exactly what you sent: nothing is withheld, and we pay the network fee of the refund. You pay the network fee of your own deposit transaction. There are no other charges.
5. Your responsibilities
- Send the correct coin on the correct network to the deposit address, and give a correct destination address on the correct network. Coins sent to a wrong network, a wrong asset, or a mistyped address can be unrecoverable, and Bitania cannot restore them.
- Give a refund address when you create the swap, so that a refund can be paid automatically if the swap cannot complete.
- Keep your swap ID. It is the only reference to your swap and the only way support can help you.
- Do not attempt to interfere with the Service, probe it for weaknesses, or use it in a way that harms other users or Bitania.
6. Refunds and swaps that cannot complete
If a swap cannot be completed, because the deposit did not match a fixed-rate order and you chose a refund, because we no longer have enough liquidity for the payout, or because we had to refuse the swap under section 2, we return the full deposit to your refund address; the network fee of the refund is ours. If you gave no refund address, contact us via Support with your swap ID and a refund address on the correct network. A refund is paid only for coins we actually received and confirmed. Deposits worth less than a few dollars (our published dust limit) cannot be returned, because the network fees of returning them would exceed the deposit; such coins are not swept and stay on the deposit address. Once we have sent a payout, the swap is complete and cannot be reversed.
7. Cryptocurrency risks
- Irreversibility. Blockchain transactions are final once broadcast.
- Volatility. Prices move quickly; with a floating rate the final amount follows the market until your deposit confirms.
- Network conditions. Confirmation times, congestion, forks, reorganisations, and the behaviour of token contracts (including third-party actions such as freezing of stablecoin addresses) are outside our control and can delay or prevent a swap.
8. Availability and changes
We may add or remove coins and pairs, change minimums, maximums, confirmation requirements, fees and payment windows, or pause the Service for maintenance, at any time. Changes apply to swaps created after the change; a swap already created keeps the terms it was quoted with. We may update these Terms by publishing a new version; continued use after that is acceptance of the new Terms.
9. Partners and API access
Aggregators and other integrators use the Service through the partner API and referral links under credentials issued by Bitania. Partners are responsible for their own users and for presenting quotes, statuses and refund options correctly. Revenue-share arrangements are agreed separately with each partner and may be changed or ended with notice.
10. No warranties
The Service is provided “as is” and “as available”. We do not promise that it will be uninterrupted or error-free, that any rate will be available, or that any swap will complete within a particular time. Nothing on the site or in the API is investment, legal or tax advice.
11. Limitation of liability
Except in cases of gross negligence or fraud, Bitania and its affiliates, officers, employees and contractors are not liable for indirect, incidental, special or consequential damages arising from your use of, or inability to use, the Service, even if advised of the possibility of such damages. Where Bitania is liable for gross negligence in connection with a swap, our liability is capped at the lower of USD 10,000 or the fees paid to Bitania on the swap that gave rise to the claim.
12. Indemnification
You agree to indemnify Bitania against claims, losses and expenses arising from your breach of these Terms or your unlawful use of the Service.
13. Intellectual property
The Bitania name, logo, site and documentation are owned by Bitania. Partners may reference Bitania as a swap provider in their own products; any other use of our brand needs our written consent.
14. Governing law and disputes
These Terms and any dispute arising from them or from your use of the Service are governed by the laws of the Republic of Panama, without regard to its conflict-of-laws rules, and the courts of the Republic of Panama have exclusive jurisdiction. Claims must be brought individually; you waive participation in class or representative actions. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHT TO A TRIAL BY JURY.
15. Letter of guarantee
Every swap comes with a letter of guarantee: a plain-text statement of what was agreed, signed with Bitania's PGP key at each step of the swap (swap created, deposit confirmed, payout sent, refund sent). Each letter records the pair, the order type and fee, the rate, the amounts, our deposit address and the payout address you gave, and the transaction ids once they exist. The letters are shown on your swap page and can be saved as a text file.
Our public key is published at /pgp.txt (fingerprint D70F 87D6 61E3 42A9 F4CD 50BB 1809 6029 551B E178). Any OpenPGP tool can check a letter against it (gpg --verify). A letter that verifies against that key was issued by us and we stand by its content; a document that does not verify against it, whatever it looks like or claims, was not issued by Bitania and binds us to nothing. The letter records the terms of a swap; it does not remove the risks described in section 7.
16. Contact
Questions about these Terms or about a swap: use the Support button on the site (Telegram or SimpleX) and include your swap ID.
Bitania Exchange Inc
Edificio Comosa, Ave. Samuel Lewis, Local S - 2, Planta Baja, Panama
Last updated: 23 September 2026
