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Terms of Service

Bitania Exchange Inc — P2P Marketplace, Classic Exchange, Instant Swaps & Bitania Pay

By accessing or using any Bitania service, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully, because they affect your legal rights and obligations. If you do not agree to these Terms, please do not use our services.

The Services. Bitania operates several services on shared infrastructure (each a “Service,” together the “Services”): the P2P Marketplace, where users advertise and trade cryptocurrency directly with one another using our escrow and dispute tools; the Classic Exchange, an order-book exchange where users place and match orders; Instant Swaps, a service for converting one cryptocurrency into another; and Bitania Pay, a cryptocurrency invoicing and payment-acceptance service for merchants.

How these Terms are organised. Part I (General Terms) applies to all of the Services. Part II (Service Schedules) contains additional terms specific to each Service. To the extent a Service Schedule conflicts with Part I for that Service, the Schedule controls for your use of that Service.

Our Commitments to You

These commitments are core to how every Bitania Service operates:

  • Your crypto stays yours. We hold balances only to operate the Services and settle transactions — your cryptocurrency remains your property and is never ours to take.
  • No KYC, ever. We do not require, and will not ask you to complete, identity verification or to disclose personal information as a condition of registering, trading, swapping, accepting payments, or withdrawing.
  • No surveillance of your identity. We do not monitor who you are or the source of your funds, and we collect the absolute minimum needed to run the Services securely.
  • No discretionary freezes. We will not freeze, seize, or restrict access to your settled balance as a matter of business discretion or as a condition of identity verification. Your funds remain available for withdrawal.

Part I — General Terms

The following terms apply to all Bitania Services.

1. Your Acceptance of Terms

By accessing and using any Bitania Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Services. These Terms, together with any notices or disclaimers published on our site, form the agreement between you and Bitania for your use of the Services.

2. Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction if higher, to use the Services. By using Bitania, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into these Terms. The Services are not directed to, and may not be used by, anyone below this age.

3. Permitted Jurisdictions & Compliance with Laws

The services provided by Bitania (hereafter “Bitania,” “we,” “us,” or “our”) and your use of these services might not be legally allowed in certain jurisdictions. By using our services, you confirm that you are not located in or accessing the Services from any jurisdiction where such use is illegal.

You further warrant that your use of Bitania’s services complies with all applicable local, state, federal, and international laws and regulations governing money service businesses, cryptoasset businesses, virtual asset service providers, or similar regulated entities in the jurisdiction where you are located.

In particular, Bitania does not permit access to or use of its services by any person located in, ordinarily resident in, or accessing the Services from a country or territory that is subject to comprehensive economic sanctions or embargoes (a “Prohibited Jurisdiction”). Prohibited Jurisdictions currently include Cuba, North Korea (DPRK), Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine. This list is not exhaustive and may be updated to reflect changes in applicable sanctions regimes. By using the Services, you represent and warrant that you are not located in, ordinarily resident in, or a national of any Prohibited Jurisdiction, and that you are not otherwise an individual or entity with whom dealings are prohibited under applicable sanctions laws. You may not use the Services on behalf of, or for the benefit of, any such person. If you are or become a person to whom these restrictions apply, you must immediately cease using the Services.

4. Acceptable Use & Prohibited Activities

Bitania does not monitor your identity or the source of your funds, and does not require you to disclose them. In return, you agree that you will not use any Service to facilitate, conduct, or attempt any of the following (“Prohibited Activities”):

You are solely responsible for ensuring that your activity is lawful. While we are under no obligation to monitor activity, we reserve the right, in our sole discretion, to decline, suspend, or terminate access to the Services for any user we reasonably believe to be engaged in a Prohibited Activity. Exercising this right affects access to the Services only; it does not transfer ownership of, or forfeit, your settled balance, which remains subject to Section 5 (Your Funds).

5. Your Funds & Withdrawals

Bitania holds the cryptocurrency in your account in custody in order to operate the Services and settle transactions. While we are the custodian of those balances, the cryptocurrency is, and always remains, your property. Consistent with our commitment to private, self-directed trading:

The foregoing applies to your settled, withdrawable balance. Cryptocurrency that you have committed to an active transaction — including amounts placed into P2P trade escrow or an arbitration bond, locked in an open exchange order, in transit through an Instant Swap, or applied to a Bitania Pay invoice — is governed for the duration of that transaction by the mechanics set out in the applicable Service Schedule, and may be applied or directed to a counterparty where that transaction is completed or resolved accordingly.

6. Registration and User Accounts

To access certain features you may be required to register for an account (“Account”). You may register with a username alone; we do not require your real name, government identification, or other personal information to open or maintain an Account.

If you fail to log in to your Account for over 180 days, your Account may be marked as inactive. You may reactivate it at any time by logging in. Your funds will never be forfeited, seized, or confiscated by Bitania — your cryptocurrency always remains yours.

7. Fees

Each Service may charge fees, which are described in the applicable Service Schedule and disclosed to you within that Service before you transact. By using a Service you agree to the fees applicable to it. Network (blockchain) fees required to move cryptocurrency are separate from Bitania’s fees and are borne by you.

8. Taxes and Other Fees

By using Bitania, you are solely responsible for determining and paying any taxes applicable to your activity. Bitania does not withhold taxes, issue tax forms, or report your activity to any tax authority on your behalf. You agree to indemnify Bitania for any claims, losses, or damages arising from your failure to pay such taxes.

9. Cryptocurrency Risks & Irreversibility

Trading and holding cryptocurrency carries inherent risks, and you accept these risks when you use the Services:

10. Nature of the Services; Custody; Disclaimer of Warranties

To operate the Services and settle transactions, Bitania holds user balances and transaction funds in custody and credits or debits those balances as deposits, trades, swaps, payments, and withdrawals occur. Where a Service enables users to deal with one another — including P2P trades and Bitania Pay transactions between a merchant and a payer — Bitania custodies and facilitates the funds but is not itself a party to the commercial terms agreed between those users, and is not responsible for their actions, representations, or performance toward one another. Bitania or its affiliates may provide liquidity or act as a counterparty on the Classic Exchange and Instant Swaps, as described in the applicable Schedules.

Your use of Bitania is at your own risk. Bitania provides the Services “as is” and “as available” without any warranties, express or implied. We do not guarantee that the Services will be error-free, uninterrupted, or free from viruses or other harmful components. In no event shall Bitania be liable for any loss or damage arising from your use of the Services, except as expressly provided in these Terms.

11. No Investment Advice

Any investment or trading information provided through Bitania is for informational purposes only and should not be construed as investment advice or a recommendation to buy or sell any asset. We do not guarantee that any trading strategy or signal will yield desired results, and you should always seek professional advice before making any financial decisions.

12. Service Performance and Third-Party Data

Any market data or price information provided on Bitania is offered “as is” and may be subject to technical difficulties or inaccuracies. Bitania may rely on third-party services for market data, liquidity, and order forwarding, which may occasionally be unavailable or provide outdated information. We are not liable for any adverse consequences resulting from reliance on such data or services.

13. Limitation of Liability

Except in cases of gross negligence or fraud, Bitania (and its affiliates, officers, directors, employees, agents, and contractors) shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the Services—even if advised of the possibility of such damages. In the event of gross negligence by Bitania in connection with a transaction, our liability shall be capped at the lower of USD $10,000 or the fees/charges paid to Bitania in connection with the transaction(s) that gave rise to the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless Bitania (and its officers, directors, employees, agents, and contractors) from and against any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of or related to:

15. Governing Law, Jurisdiction & Dispute Resolution

These Terms, and any dispute or claim arising out of or in connection with them or your use of the Services, are governed by and construed in accordance with the laws of the Republic of Panama, without regard to its conflict-of-laws principles. Subject to the provisions below, the courts of the Republic of Panama shall have exclusive jurisdiction over any such dispute or claim. It remains your responsibility to ensure that your use of Bitania complies with the laws and regulations of your own jurisdiction.

Claims must be brought on an individual basis only, and you waive your right to participate in any class or representative actions.

16. Force Majeure

Bitania shall not be liable for any failure or delay in performing its obligations where such failure or delay results from causes beyond our reasonable control, including but not limited to: blockchain network failures, forks, reorganizations, or congestion; failures or outages of third-party infrastructure, node, liquidity, or data providers; internet or hosting outages; acts of God, natural disasters, war, or civil unrest; or changes in law, regulation, or governmental action that materially affect our ability to provide the Services.

17. Intellectual Property and Use of Content

All content on Bitania—including text, images, logos, and other materials—is the property of Bitania or its licensors and is protected by copyright and other intellectual property laws. You may access and view materials on Bitania for personal, non-commercial use only. Any reproduction, distribution, or other use of our content without explicit permission is prohibited unless explicitly authorized by Bitania.

18. Messages, Communications & Submissions

Any messages, feedback, or other communications on Bitania are the sole responsibility of the sender. Bitania is not obligated to monitor or review any communications and may remove or modify content at its discretion. Use of any messaging or forum features is at your own risk and subject to the limitations of liability set forth in these Terms.

If you choose to submit content in areas where submissions are requested, you grant Bitania a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your submission, and you must ensure that any content you post does not violate any laws or the rights of any third party.

19. System Abuse and Security

You agree not to:

You are responsible for maintaining the confidentiality of your password and Account details. Bitania reserves the right to monitor and, if necessary, require changes to insecure passwords.

20. Modifications to the Terms and Services

Bitania may revise these Terms from time to time. When we make material changes, we will take reasonable steps to indicate this — for example, by updating the “Last updated” date below and, where practicable, posting a notice. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

Bitania may also update or improve its Services over time and will make reasonable efforts to notify users of significant changes in advance. Any modifications to a Service will not affect your ability to withdraw your settled funds, consistent with Section 5 (Your Funds).

21. Links to Third-Party Sites

Our site may contain links to third-party websites. These sites are not under our control, and we are not responsible for their content or practices. The inclusion of any link does not imply endorsement by Bitania.

22. Cookies

Bitania uses a minimal set of cookies to operate the Services — for account sessions, remembering your preferences, and, in some cases, basic analytics. You can disable cookies via your browser settings, but note that this may affect functionality. We collect only the minimum information needed to operate the Services securely, and we do not sell your information.

23. General Provisions

24. Disclaimer

While we strive to provide accurate and reliable information, Bitania does not guarantee the accuracy or completeness of any data provided on the site. Information may contain errors or omissions, and no advice—financial, legal, or otherwise—is provided by Bitania. Always consult with a professional for advice tailored to your circumstances.

Part II — Service Schedules

The following terms apply in addition to Part I when you use the relevant Service.

Schedule A — P2P Marketplace

The Bitania P2P Marketplace continues the fast and easy cryptocurrency trading experience that LocalMonero once provided, with new and improved features and a dedicated team. It lets users advertise and trade cryptocurrency directly with one another, with the protection of our escrow and dispute tools.

A1. Advertisements and Trading

With a registered Account, you can create cryptocurrency trade advertisements (“Ads”) to indicate that you are looking to buy or sell cryptocurrency. You may initiate trades by responding to Ads posted by other users or by waiting for users to contact you.

In case of issues such as frozen, held, or reversed payments, the party responsible may be considered in breach of these Terms.

A2. Trade Escrow

To protect both parties, cryptocurrency offered for sale in a P2P trade is held in escrow by the Bitania trade system from the moment a trade is opened until it is completed, cancelled, or resolved. Placing funds into escrow is a voluntary part of opening a trade and applies only to the specific amount committed to that trade, not to the remainder of your balance. Released escrow is credited to the entitled party’s settled balance, which is then subject to Section 5 (Your Funds).

A3. Trade Disputes

If a dispute arises between trading parties, either party or Bitania may initiate a dispute resolution process. Our support team will review all evidence—including terms of trade, payment evidence, chat logs, and user reputation data—and resolve the dispute by directing any funds held in escrow (or arbitration bond) to the party we determine is entitled to them. This internal trade arbitration is distinct from the legal dispute-resolution provisions in Section 15 of Part I.

A4. P2P Fees

For trades concluded through the Bitania P2P trading platform, a 1% arbitration protection fee (charged in cryptocurrency) is applied to the maker (the person who places the advertisement).

Schedule B — Classic Exchange

The Classic Exchange is an order-book exchange. You place buy and sell orders for supported trading pairs, which our matching engine matches against orders from other users and from liquidity providers.

B1. Orders and Execution

B2. Liquidity and Market Making

Bitania and/or its affiliates may provide liquidity and act as a market maker on the Classic Exchange, and may therefore be the counterparty to your trade. We operate market-making in a manner intended to support orderly markets, but we do not guarantee any particular spread, depth, or price.

B3. Market Conduct

You agree not to engage in trading practices that distort the market, including wash trading, spoofing, layering, or coordinated manipulation. Such conduct is a Prohibited Activity under Section 4 of Part I and may result in cancellation of the affected orders and suspension or termination of access.

B4. Exchange Fees

Trading on the Classic Exchange is subject to maker and taker fees, which are disclosed within the exchange interface and applied at the time of each fill. Fees may vary by trading pair and may be updated from time to time; the fees in effect at the time of a trade apply to that trade.

Schedule C — Instant Swaps

Instant Swaps let you convert one cryptocurrency into another in a single step. You send the input asset to an address we provide and receive the output asset at a destination address you specify. Swaps may be executed against Bitania’s own liquidity or routed to a third-party provider.

C1. Quotes and Rates

C2. Deposits, Refunds & Failed Swaps

C3. Third-Party Providers

Certain swaps — particularly for assets not natively supported by Bitania — are routed to or fulfilled by third-party providers or aggregators. For such forwarded swaps, Bitania may act only as a conduit and may not custody the funds, and the relevant third party’s processing, timing, and support terms apply to that swap. We will assist where we reasonably can, but we are not responsible for the performance of third-party providers.

Schedule D — Bitania Pay

Bitania Pay lets a merchant (a Bitania Account holder) accept cryptocurrency payments from its customers (“Payers”) by generating invoices. This Schedule applies to both merchants and Payers, as applicable.

D1. Merchant Responsibilities

D2. Payments, Settlement & Balances

D3. Bitania Pay Fees

Bitania Pay may charge a processing fee and, where settlement involves a conversion, the applicable swap fee. All such fees are disclosed within the Bitania Pay interface before they are applied.

How to Contact Us

If you have any questions, requests, or concerns regarding these Terms or our Services, please contact our support team at [email protected].

Company Information

Bitania Exchange Inc
Edificio Comosa
Ave. Samuel Lewis
Local S - 2, Planta Baja
Panama

Last updated: June 2, 2026